If you want to change or cancel your payment arrangement due to a lack of funds, you may call their helpline number 888-863-8678. You may also go to their website. But you need to do so within 3-5 days before the due date. Once the payment has been initiated, you will not be able to cancel the payment. Payment cancellation is only necessary if you pay through AutoPay, where your money is deducted automatically on the due date.
How To Initiate MetroPCS Payment Cancellation?
You could initiate payment cancellation by cancelling AutoPay, where you have permitted Metro by T-Mobile to make payments on demand so that your account is not suspended. You could do this by two methods: 1. Offline Method, and 2. Online Method.
Offline Method
You could cancel AutoPay using their helpline number(888-863-8678). You just have to call and talk to the representative of the company. They will process your request and soon your AutoPay mode of payment shall be cancelled. You will get notified by a confirmation message from the company.
Online Method
AutoPay cancellation via the online method is quite easy to execute. To do so, you need to log in to your e-wallet account on www.metrobyt-mobile.com and follow the instructions to deactivate this preference. Once you have followed the instructions, your AutoPay shall be cancelled immediately.It is worth noting that cancelling the AutoPay does not mean that you don’t have to pay for their services anymore. To keep enjoying their services, you’ll still have to pay on the due dates, or they will suspend your account temporarily.
Is there a Grace Period?
Yes, there is a Grace period but only for selected customers. If you are behind on your bills, you may call their helpline number and ask for Grace period. Even after you are granted a grace period, your due date will remain the same. Only your services will not be suspended on the due date. Aditionally, you won’t be able to access the internet during your grace period.
How to Change my Payment Due Date?
You can not change your payment due date manually. To change your payment due date, you’ll need to skip your payment when the due date arrives. Naturally, your account will be suspended temporarily. So when the next time you make the payment, you’ll have the option to change your payment due date. Alternatively, you may change your payment plan which could also result in changing your payment due date.
MetroPCS doesn’t have the best customer service in the world. Many of its customers have shared their bad experiences. But that can be said almost about every prepaid wireless provider as they have a reputation of having bad customer service. But it is fair to say that MetroPCS’s overall performance compensates for its bad customer service.
How do I check my MetroPCS bill?
Each month they will send you a text message informing you about your payment due date and the amount that you have to pay.
How do I pay my MetroPCS bill?
There are several ways of paying MetroPCS bills. You may:
Go to their website and choose the AutoPay option. AutoPay initiates payment automatically when the due date arrives so that your services don’t get suspended. Use the MyMetro app to pay through debit/credit cards. Dial *99 or 888-8metro8 to make payment. Pay through their stores( MetroPCS store, MetroPCS store payment machine, MetroPCS store drop box and Authorized Payment Center.
Is Metro by T-Mobile a good choice?
Based on internet speed, Metro by T-Mobile stands tall among its competitors like Verison and AT&T. However if you live in a rural area where its coverage is that good, you better go with other better options. But you live in an area where its coverage is good, there is almost no competition. So yes, it is sufficient to say that it’s a good choice.
How do I get an extension on my Metro by T-Mobile payment?
If your account gets suspended because you were unable to pay your bills, you can call the customer care service and ask for a 48-hour extension using another Metro phone number. Alternatively, you can go to a Metro store to get an extension. But you should know that a 48-hour extension will only enable your text and phone services, it won’t cover your data plan.
